Frequently Asked QuestionsFind the answers you’ve been looking for.Questions & AnswersCommon Questions About Our Michigan Dental Practice & Services At Jaffe Dental Group, we believe that informed patients are empowered patients. Proudly serving Brownstown Charter Twp. and the surrounding areas, we aim to keep our patients educated on their dental procedures from start to finish. Whether you’re curious about routine check-ups, dental procedures, insurance, or anything else related to your dental care, our frequently asked questions are a valuable resource at your fingertips. If you don’t see the answers to your questions below, please feel free to contact us directly. We would be happy to answer and clarify any further questions you may have. Frequently Asked QuestionsAll Your Dental Questions AnsweredAre you accepting new patients? Yes, we’re always accepting new patients. When you call our office to schedule an appointment, we’ll match you with one of our dentists based on your specific oral care needs. Do you offer orthodontic services? Absolutely. We have a wide range of orthodontic services available, including Invisalign®, traditional braces, mouth guards, and more. Visit our orthodontics page to learn more. Why should I choose Jaffe Dental Group for my dental care? At Jaffe Dental Group, our highly trained dentists and staff offer a preventive approach to your dental care. Our goal is to detect problems or issues in their early stages, treat them, and give you peace of mind so that you aren’t thinking about your teeth when you are on vacation, out on the boat, or even in the middle of an important event or meeting. You deserve to enjoy life, and the last thing anyone wants is to worry about going to the dentist. When you come to our office, it’s not your normal dental appointment; we treat you like family. We want to know about you, your family, your hobbies, and what you did last weekend. We care not just about your teeth but also about you as a person! What are the credentials of your dentists, hygienists, and staff members? We hold ourselves to rigorous standards, requiring all staff members, including our administrative team, to renew their certifications in First Aid, CPR, and AED (automated external defibrillator) every two years. Additionally, in accordance with Michigan law, our dentists are mandated to complete 60 hours of continuing education (CE) every three years, and hygienists must complete 34 hours of CE every three years. How do you maintain my privacy? Our office is HIPAA-compliant, making sure your information is secure. We have become a paperless/chartless office, so patient information is not lost or lying around for others to see. We’ve also implemented a separate free WIFI signal for patients to use to avoid compromising our office network. How much radiation am I exposed to for dental X-rays? Getting routine dental X-rays is important in detecting early tooth decay and other dental pathologies. With our office’s advanced digital radiology system, the radiation exposure time is less than a second, which is less than you would get from making one phone call on your cell phone. How do you keep up with advancements in the field? The Jaffe Dental Group staff continuously stay up to date with dentistry advancements by attending continuing education courses, lunch and learns with local specialists, and reading renowned dental articles. Is there anything I should disclose to my doctor prior to treatment? Anything that you feel is relevant should be disclosed to our hygienists and dentists prior to your treatment. This can include: Pain or discomfort Dental anxiety Lifestyle choices, including smoking or vaping Whether or not you’re pregnant Conditions or medications that may cause complications Any other concerns regarding your oral hygiene How are instruments sterilized? All of our instruments go through a rigorous sterilization process to avoid cross-contamination issues. We place the instruments in an ultrasonic cleaner for 15 minutes with a specialized solution to remove any buildup or materials on the instruments. They are then removed, scrubbed, rinsed off, and securely packaged. After we package the instruments, we place them in an autoclave sterilization machine, which sanitizes instruments using extremely high-temperature steam for 20 minutes. After this, a 30-minute cooling period is observed before the instruments are retrieved and returned to circulation. To guarantee the effectiveness of our sterilization process, we have an external testing service that conducts monthly assessments of our autoclave, providing an extra layer of assurance that our instruments consistently meet the highest standards of sterilization. How can I expect to pay? We accept all major credit cards (Visa, Mastercard, American Express, and Discover). Additionally, we also accept CareCredit financing plans. For those who plan to pay with dental insurance, we will bill your insurance company, and all estimated co-pays will be due when services are rendered. Do you accept dental insurance? Yes, we accept all major dental insurance except for Medicaid. Please call our office at (734) 479-4111 to confirm that we accept your dental insurance plan. Does the staff review the cost of a procedure before treatment is performed? Of course! We don’t want you paying for a service you cannot afford. Our professionals will thoroughly explain your treatment and all costs associated with it before beginning the procedure. How long does my dental appointment take? As a new patient, your first appointment may take up to 90 minutes, depending on your current oral hygiene. Our regularly scheduled check-up appointments take up to an hour, and more extensive dental procedures vary in time based on the treatment. If you’re in a time crunch, please let us know prior to your appointment so we can accommodate you accordingly.